With many events cancelled and offices closed due to COVID-19, we’re offering 50% off all our Short Courses until further notice. Stuck at home and want to upgrade your skills? Just use the code L4S3R-50 at checkout: http://bit.ly/Laser-CPD
As part of Apprenticeship Week 2020, we interviewed Shazia, an apprentice who has experienced Laser’s various products and services. Here is what she had to say:
What apprenticeship are you currently doing, and when are you due to complete this?
I am currently doing a Level 3 Business Administration apprenticeship and my estimated end date is 17th August 2020.
Why did you decide to do an apprenticeship?
I wanted to gain a qualification and get work experience at the same time. So, doing an apprenticeship was the right choice for me.
How are you finding the Laser E-Portfolio system?
The E-Portfolio is easy to use and very user friendly. I am able to upload work with ease, check for feedback, sign off my assessment plans and contact my assessor, all on the same platform.
You mentioned that it’s used friendly. Please elaborate.
All the sections in the E-Portfolio are clearly labeled which makes it easier to navigate. The user interface is also very simple which makes it clear and straightforward to use.
What are the benefits of the Laser E-Portfolio to you as an Apprentice?
Firstly, the e-portfolio is easily accessible. I am able to log in and access my portfolio on various devices.
Secondly, when working on assignments, I am able go back and view the resources at any time.
And thirdly, I am able to log and keep an entry of all the off-the-job training that I’ve carried out, which can be seen by my employer and my training provider.
What benefits can you see the E-Portfolio having to your employer and training provider?
My training provider and my employer are able to track my progress, and see my work plans and progress reviews.
How beneficial are the Laser Lessons to your Apprenticeship?
The Laser Lessons have played a big role in my apprenticeship as I have used them a lot for my assignments. The lessons include all the information that I need to pass my units.
What do you like most about them?
I like how the lessons are separated into different sections, which allows me to go through each section at my own pace. I also don’t have to spend a lot of time researching for information, as good reading links have been provided in the “Reading” and “Extended Learning” section. Lastly, I like how the information in the presentation is easy to understand, informative and the way examples have been used to help us understand.
Have you completed any short courses with us? If yes, please state the course titles.
I have completed the following short courses:
- Time management
- Conflict management skills
- Communication skills
- Equality and diversity
- Health and safety
- Handling problems and complaints
- Customer service skills
- Digital skills
- Health and safety: ICT
Who identified the need for you to complete the short courses?
My employer. I did most of these short courses during my induction which helped me focus and put my mind back into learning mode.
How have they benefited you during your Apprenticeship?
I have been able to learn a lot from doing short courses. They have helped me develop in my role and the way I manage my tasks.
Do you feel what you have learnt from the Laser Lessons and Short Courses, will benefit you outside of your Apprenticeship?
Yes, everything that I have learnt as a part of my qualification and whilst doing the short courses has played a big role in my understanding of working in a business environment.
And lastly, what was your experience of using the full Laser range?
Overall, I have had a great experience with the Laser products. I didn’t have any difficulties or problems whatsoever during the time that I used them, and the customer support was also excellent.
Thank you for your time Shazia, and best of luck with the remainder of your Apprenticeship!
To find out more about our E-Portfolio, Lessons, and CPD Short Courses please give us a call on +44 (0)1753 584 112 or email firstname.lastname@example.org
Our content team continue to work closely with subject specialists to create new Laser CPD courses, and last year our courses were nominated for two awards.
Skills, knowledge, and confidence delivered online.
New courses for 2019
This course will help teachers and teaching assistants to create, find, and adapt learning resources for different learning styles and needs. Learn about copyright for education and sharing resources online. Explore digital technology in the classroom and creating sustainable resources. Know how to prepare for different learning needs, such as EAL and SEN.
Dyslexia is a common learning difficulty and dyslexic learners face problems when processing words into meaningful information, but that doesn’t mean it’s a barrier to being skilled and achieving well in education. With about 10% of the UK population with some degree of dyslexia, it’s likely you will be supporting dyslexic learners. Learn how the condition affects children and young people, signs and symptoms, the importance of early identification, and teaching strategies. This course is suitable for early years practitioners and educators in primary school, secondary school, and further education.
Developmental Coordination Disorder (DCD), also known as Dyspraxia, is a lifelong condition affecting movement coordinating. It’s a common motor disorder, with approx. 5% of children in the UK having some degree of dyspraxia, and it often isn’t diagnosed until adulthood. Learn about the disorder, symptoms and early identification, the assessment process, and how to support dyspraxics in a learning environment.
The key role of an invigilator is to ensure the integrity of the examination process. Learn about the roles and responsibilities of an invigilator, the requirements of the Joint Council for Qualifications , access arrangements, and what to do if malpractice is suspected.
Multi-Agency Public Protection Arrangements (MAPPA) is the process through which various agencies work together to protect the public by managing the risks posed by violent and sexual offenders living in the community. Working in care, you may be providing support to offenders and be included in their risk management plans. MAPPA is a part of safeguarding and this course will help you understand the process and aims, and what to do if you have concerns.
Many people are involved in the care a child receives. Primary carers, childcare practitioners, and other professionals should be working in partnership to support a child’s learning and development. Understand the importance of partnership, barriers to effective teamwork and communication, and how to work with external agencies and professionals.
This short course is suitable for a SENCo in an early years setting, or a practitioner who is working towards the role. Learn about the role and responsibilities of the SENCo, early identification and intervention, strategies for supporting children and their families, and the guidance and legislation relevant to SEND. This course is also suitable for childminders and parents/carers who want to learn more about special education provision in England.
Did you know 5% of children in the UK having some degree of dyspraxia, and it often isn’t diagnosed until adulthood?
Our new CPD short course discusses Developmental Coordination Disorder (DCD), also known as Dyspraxia, and the affects of the lifelong condition on movement coordinating.
It’s a common motor disorder, with approx. 5% of children in the UK having some degree of dyspraxia, and it often isn’t diagnosed until adulthood.
Through the course you will learn about the disorder, symptoms and early identification, the assessment process, and how to support dyspraxics in a learning environment. Those working with children will benefit from understanding more about how their disorder affects their every day life and how practitioners can assist them.
More courses you may be interested in:
This Valentine’s Day we’re showing some love to those who work on their own.
Whether you’re travelling for work or working from a home office, it can feel a little lonely sometimes. It’s important that you are granted the same motivation and safety as those working in a head office.
We’ve put together some of the most common safety considerations as well as tips to stay motivated to support you.
Make sure your equipment is working
Before you leave and head out to an appointment, make sure you check your equipment.
Is your phone fully charged?
This is the most important question as you may need to contact someone throughout the day and particularly in event of an emergency. It’s also important that any other equipment you need is working and that you have all the cables, chargers, and information you need for the entire day, so you do not have a wasted journey.
Make sure you check this before you need to leave to begin your journey.
Invest in the right equipment
If you are travelling a lot in your role you may need a product with Bluetooth so you can use your phone while you drive. If you want to be able to call or take calls while driving, you must have a hands-free device and should never use your phone while driving as it endangers the safety of yourself and others.
If any of your equipment is starting to look or behave like it’s seen better days, don’t leave it until the last minute to replace it. Make sure you have a backup ready to go and take it with you if you have any concerns.
Tell someone where you are
Staff at your head office should know your schedule so they know where you are and when they can contact you. It’s also important you confirm you have arrived at a scheduled visit and that you have made it safely home. This could be crucial if something were to happen or if someone didn’t know your schedule.
If you don’t have a head office then make sure you tell someone where you are going and when you should be home. It could make a real difference if anything were to happen to you.
Consider where you park or your travel by foot
When driving to an appointment you need to consider where you park your car. If it’s winter, you may be leaving your visit in the dark, so don’t park your car somewhere with bad lighting or in a place you don’t think is safe. If you don’t feel safe going back to your car for any reason, ask a member of the organisation to walk you to your car or to watch you get into your car.
The same principle applies for anyone who is taking public transport to an appointment. Make sure you know how to get from the station to the building. If it is quite a long walk and you are leaving in the dark, then it might be safer to take a taxi back to the station to catch your train.
It’s just as important to consider your health and safety in your home office as it is when you are out travelling. Make sure you take regular breaks from your work throughout the day and don’t sit in the same position for your entire working day without moving.
You need to give your eyes a break from the screen in the same way as you would at an office desk. You also need to get up from your desk, move around, and get some fresh air if you can. This is for your well-being and will make you more productive throughout the day.
Assess your work space
Is your desk appropriate for working?
Is your desk set up so you are sitting correctly?
Do you need a rest for your wrist or any other additional support?
Staff working in an office will have a risk assessment completed at their desk to ensure the environment is safe, and you must do the same thing. Working in a position which damages your back or neck could cause you serious problems. You also need to ensure your equipment is being used safely and that you give the same consideration to confidential documents and data protection as you would in your head office.
You can consult IOSH for more information about risk assessments in the home office.
When you work in an office environment, you’re likely to have some sort of routine. Whether it’s the time you start your day, your lunch break, or the order you approach your work; the routine is often part of the charm!
Having a routine for a remote office or a home office is just as important to keep you motivated and maintain the line between ‘work’ and ‘home’ life.
Decide on your work hours for that week and stick to them. Wake up like you would if you had to leave to go to work and make sure you give yourself time in the morning before you start work.
Having this routine will make your day easier to manage and organise and will also stop your work day blurring into your home life. Letting the two become one can have negative effects on both as you’ll either be unmotivated to work and complete work tasks or the complete opposite will happen, and you’ll be unable to switch off. If you’re working for yourself you might not mind putting in the extra hours, but you won’t want to be working at home when you’re not earning for it.
Get ready for work
You wouldn’t go to an office in your pyjamas, so don’t sit at home in your pyjamas to do your work.
If you don’t get yourself ready for the day then you’re unlikely to have the motivation or correct mindset for work tasks. If you’re finding your work is getting a bit sloppy then make sure it’s not because you feel sloppy. It doesn’t matter what you look like as long as you feel confident and capable, so make sure you’re doing what you need to before you start work to feel your best.
Obviously, if you are contacting clients or colleagues via a video call, it’s even more important to ensure you look presentable as you are an ambassador for your company even when you’re working from home.
Plan your day and give yourself goals for that day and that week.
Organising your day will help you stick to your working hours and also make it clear what you need to achieve.
As you have your own workspace, you can use it in any way you wish, and so you can use wall organisers or calendars to encourage yourself and push yourself towards your goals.
Make sure you get some fresh air at lunch time even if it’s only for a few minutes.
Keep in touch with head office
Even though you are not physically in head office, you are still part of a work team and it’s important to build on your relationships with colleagues, as well as keeping up-to-date with the business.
If you’re feeling lonely or unmotivated then reach out to your colleagues. You can contact them by phone, email, or video call and discuss how business is moving or if there are any changes you should be aware of.
When you’re struggling with something don’t just struggle alone in silence. Reach out to the appropriate member of your team and ask for help.
Make sure you share your achievements with your manager and colleagues so they can congratulate you like they would in an office. However, remember that they can only be involved if you tell them about it!
Know when to stop
Finally, working remotely can often mean you lose track of time. As you’re not walking away from your desk or travelling home, you may be tempted to carry on working.
Finishing a task after the time you should finish work is often the right thing to do, however, scheduling work for outside working hours or carrying on with new tasks which see you working for hours after you should have finished is not healthy.
This is why planning your day is so important.
If you find you aren’t able to handle your workload in your allocated hours, firstly consider whether you are being distracted during the day or whether your planning and schedules are working, then speak to your manager to discuss how you can move forward.
Remote and flexible working is now common in a wide variety of businesses and so it’s important we take care of our remote workers.
You can find out more about supporting and managing remote workers with our CPD short courses: