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National Apprenticeship Week 2019 Laser Learning Early Years Childcare

National Apprenticeship Week 2019 – Choosing an apprenticeship in Childcare

Posted on by laserlearning in Apprenticeships, Childcare, Personal development, UK qualifications

National Apprenticeship Week runs from 4 – 8 March and is a time to celebrate the legacy of apprenticeships, while also taking the opportunity to inform young people and businesses about the positive impacts apprenticeships could have for them.

Our team of educators and writers believe strongly in the importance of lifelong learning and apprenticeships. This is why we work hard to create the best possible online learning resources for colleges and training providers to use as part of their blended teaching and learning approach for their learners.

Why choose an apprenticeship in Childcare?

Many of our staff at Laser Systems have a background in early years childcare. Therefore, as a team we are passionate about delivering the best possible training to those who want to begin a career in childcare, and an apprenticeship is a fantastic first step for anyone considering working with children.

Working with children is an incredibly rewarding career path, and it’s also a lot of hard work! As an early years practitioner, you are responsible for the daily care of babies and children, which also means you have a impact on each individual child’s development.

You might consider starting and apprenticeship in childcare if you enjoy looking after children, have experience taking care of young children, and want to learn about how to provide the best possible environment for children to grow, learn, and develop.

What will you learn?

An example of a qualification you might complete as part of an apprenticeship is the NCFE CACHE Level 3 Diploma for the Early Years Workforce (Early Years Educator), though our learning resources are relevant to the standards for a wide variety of awarding organisations.

Throughout your apprenticeship, your on the job learning will help you develop the knowledge and skills necessary to effectively care for babies and children while taking into consideration their individual needs. You will develop the skills to support each child’s health and well-being, gain a knowledge and understanding of legislation, frameworks and professional practice, and build the skills to promote play, development and learning for school readiness.

How will you learn?

As an apprentice you learn ‘on the job’ which means you gain hands-on experience from day one. This gives you the advantage of gaining invaluable experience from colleagues and managers in a real work environment. It also means you earn a salary while working towards achieving your qualification, and in most cases your apprenticeship costs are covered by Government funding.

To achieve your qualification you will need to produce work to show you are competent in each of the qualification criteria, which means you will successfully pass each unit. You will also need to successfully complete a longitudinal study, and show you are competent in your work environment.

This doesn’t necessarily mean you are asked to produced a written piece of work for each of the criteria as there are many different ways to collect evidence for your portfolio. You may also take part in a professional discussion with your trainer, produce reflective accounts, take part in group discussions, produce videos to show your competence, and be assessed via observation in the workplace.

If you are completing a qualification with a training provider or college who use our Laser e-portfolio and/or Laser Lessons resources, you will be supported by a trainer who will guide you through your qualification, set your workplans, and mark your work. They are the person you can contact whenever you have a question about your coursework or need advice about your learning journey.

Your trainer will conduct teaching sessions with you and you can then use the Laser Lessons resources to continue your study during your allocated learning time.

Here’s an example of a good practice example video included with Laser Lessons resources and filmed specifically for this qualification:

As our resources are online you can access them with an internet connection anywhere and at any time. If you are using the Laser e-portfolio you can also upload work, read feedback comments, and email your trainer at any time.

What roles can you go on to work in?

You can go on to work with children aged 0 -5 in a variety of environments including nurseries, pre-schools, reception class, and children’s centres. You can also go on to specialise in specific areas of childcare such as training to support children with special educational needs, or to set up your own childcare service.

There are also higher levels of qualification you can achieve at levels 4, 5, and 6 which can aid you to move into manager positions or to further specialise your knowledge and skills to work with children in your desired environment.

More about our Laser Lessons resources

Laser Lessons resources are written by subject specialists with vocational experience in their chosen area. Each lesson follows our unique Laser format, giving each learner:

  • A filmed tutorial with a professional presenter and accompanying text for those with hearing difficulties
  • Selected reading available in PDF format and also from trusted websites
  • A presentation to give further explanation of a specific topic
  • Good practice example videos, including videos scripted by Laser Systems for Canal Wharf Studios to cover specific criteria
  • An interactive quiz to test knowledge gained
  • Evidence opportunities which allow the learner to produce work towards their course
  • Extended learning materials for those who want to develop their skills and knowledge even further
  • A think and challenge activity which asks the learner to put the knowledge they have gained towards a real-life scenario

If you’re considering applying for an apprenticeship, look for local apprenticeship vacancies on the Find an Apprenticeship website.

If you are a training provider, college, or business who would like to more about using the Laser e-portfolio and Laser Lessons resources to deliver apprenticeship teaching and learning, please don’t hesitate to get in touch.

Laser Learning Customer Service Apprenticeships

National Apprenticeship Week 2019 – Choosing an apprenticeship in Customer Service

Posted on by laserlearning in Apprenticeships, Business, Laser e-portfolio, UK qualifications

National Apprenticeship Week runs from 4 – 8 March and is a time to celebrate the legacy of apprenticeships, while also taking the opportunity to inform young people and businesses about the positive impacts apprenticeships could have for them.

Our team of educators and writers believe strongly in the importance of lifelong learning and apprenticeships. This is why we work hard to create the best possible online learning resources for colleges and training providers to use as part of their blended teaching and learning approach for their learners.

Why choose an apprenticeship in Customer Service?

Providing the best possible customer service is essential to every business. Whether it’s interacting with customers face-to-face, by phone, or by email and text, it’s integral that each customer feels valued and is treated with the upmost care.

Working in the customer service industry is a varied role and means working closely with members of the public, as well as other businesses. As a customer service representative, you are an ambassador for the company you work for and need to embody a positive attitude with an appetite to solve problems quickly.

You might consider starting an apprenticeship in customer service if you are enjoy working with people and like to bring a smile to people’s faces on a daily basis. If you’re a natural at conversation and putting people at ease, while also good at resolving problems, this is an ideal industry for you.

What will you learn?

An example of a qualification you might complete as part of an apprenticeship is the NCFE Level 2 Diploma in Customer Service, though our learning resources are relevant to the standards for a wide variety of awarding organisations.

Throughout your apprenticeship, your on the job learning will help you develop the knowledge and skills necessary to effectively communicate in the work environment, complete business and administration tasks such as collating data and creating reports, as well as helping you to effectively manage information, and build relationships with your colleagues.

How will you learn?

As an apprentice you learn ‘on the job’ which means you gain hands-on experience from day one. This gives you the advantage of gaining invaluable experience from colleagues and managers in a real work environment. It also means you earn a salary while working towards achieving your qualification, and in most cases your apprenticeship costs are covered by Government funding.

To achieve your qualification you will need to produce work to show you are competent in each of the qualification criteria, which means you will successfully pass each unit. You will also need to show you are competent in your work environment.

This doesn’t necessarily mean you are asked to produced a written piece of work for each of the criteria as there are many different ways to collect evidence for your portfolio. You may also take part in a professional discussion with your trainer, produce reflective accounts, take part in group discussions, produce videos to show your competence, and be assessed via observation in the workplace.

If you are completing a qualification with a training provider or college who use our Laser e-portfolio and/or Laser Lessons resources, you will be supported by a trainer who will guide you through your qualification, set your workplans, and mark your work. They are the person you can contact whenever you have a question about your coursework or need advice about your learning journey.

Your trainer will conduct teaching sessions with you and you can then use the Laser Lessons resources to continue your study during your allocated learning time.

Here’s an example a Think and Challenge created specifically for this qualification as part of our Laser Lessons resources.

CASE STUDY

James takes a call from a customer who is fairly irate as he has been expecting a phone call telling him a product he is waiting some time for is now in stock and will be delivered.

James informs the customer that he knows nothing about the issue, and it is not his fault no one has contacted him about it. At this point the customer got more annoyed and tells James that he wanted to speak to someone in a position of responsibility and would not be using the company again. James then put the call through to his manager.

  1. Do you think the situation could have been handled in a more appropriate manner?
  2. What do you think James should have done?
  3. What would your recommendations be for James to help him be more efficient?

As our resources are online you can access them with an internet connection anywhere and at any time. If you are using the Laser e-portfolio you can also upload work, read feedback comments, and email your trainer at any time.

What roles can you go on to work in?

You can go on to work as a customer service representative, or use your skills to move into other junior roles such as a personal assistant or secretary, as well as finding the perfect industry in which you feel passionate about delivering outstanding customer service representation.

There are also higher levels of qualification you can achieve at levels 4, 5, and 6 which can aid you to move into manager positions or to further specialise your knowledge and skills. You may wish to go on to develop your conflict resolution skills, or develop customer service skills for dealing with business customers rather than members of the public. Developing an outstanding set of skills in the industry could lead to working with exclusive customers in the future.

More about our Laser Lessons resources

Laser Lessons resources are written by subject specialists with vocational experience in their chosen area. Each lesson follows our unique Laser format, giving each learner:

If you’re considering applying for an apprenticeship, look for local apprenticeship vacancies on the Find an Apprenticeship website.

If you are a training provider, college, or business who would like to more about using the Laser e-portfolio and Laser Lessons resources to deliver apprenticeship teaching and learning, please don’t hesitate to get in touch.

Laser Learning Apprenticeships

National Apprenticeship Week 2019 – Choosing an apprenticeship in Supporting Teaching and Learning

Posted on by laserlearning in Apprenticeships, Teaching, UK qualifications

National Apprenticeship Week runs from 4 – 8 March and is a time to celebrate the legacy of apprenticeships, while also taking the opportunity to inform young people and businesses about the positive impacts apprenticeships could have for them.

Our team of educators and writers believe strongly in the importance of lifelong learning and apprenticeships. This is why we work hard to create the best possible online learning resources for colleges and training providers to use as part of their blended teaching and learning approach for their learners.

Why choose an apprenticeship in Supporting Teaching and Learning?

Teaching assistants provide invaluable support in the classroom to both the children they work with and the class teacher. You will support children as they learn the important skills to see them into their future, including literacy and numeracy.

Supporting children to learn in the classroom is a rewarding role, and is of course a lot of work! You will support the class teacher with learning and work closely with the children to ensure their learning needs are met. You may also work with children who have Special Educational Needs (SEN) to ensure they have the support they need to achieve.

You might consider starting an apprenticeship in supporting teaching and learning if you enjoy working with children and are passionate about education. This is also an ideal pathway for anyone who wants to work with children with SEN and develop the skills to provide the best possible support and care in the classroom environment.

What will you learn?

An example of a qualification you might complete as part of an apprenticeship is the NCFE CACHE Level 2 Certificate in Supporting Teaching and Learning in Schools, though our learning resources are relevant to the standards for a wide variety of awarding organisations.

Throughout your apprenticeship, your on the job learning will help you develop the knowledge and skills necessary to effectively communicate in the work environment, complete business and administration tasks such as collating data and creating reports, as well as helping you to effectively manage information, and build relationships with your colleagues.

How will you learn?

As an apprentice you learn ‘on the job’ which means you gain hands-on experience from day one. This gives you the advantage of gaining invaluable experience from colleagues and managers in a real work environment. It also means you earn a salary while working towards achieving your qualification, and in most cases your apprenticeship costs are covered by Government funding.

To achieve your qualification you will need to produce work to show you are competent in each of the qualification criteria, which means you will successfully pass each unit. You will also need to show you are competent in your work environment.

This doesn’t necessarily mean you are asked to produce a written piece of work for each of the criteria as there are many different ways to collect evidence for your portfolio. You may also take part in a professional discussion with your trainer, produce reflective accounts, take part in group discussions, produce videos to show your competence, and be assessed via observation in the workplace.

If you are completing a qualification with a training provider or college who use our Laser e-portfolio and/or Laser Lessons resources, you will be supported by a trainer who will guide you through your qualification, set your workplans, and mark your work. They are the person you can contact whenever you have a question about your coursework or need advice about your learning journey.

Your trainer will conduct teaching sessions with you and you can then use the Laser Lessons resources to continue your study during your allocated learning time.

Here’s an example a Think and Challenge created specifically for this qualification as part of our Laser Lessons resources.

CASE STUDY

A child in your care is four years old but is not yet distinguishing one sound from another and you cannot hear them say sounds in words in the order in which they occur. For example, his name is Ben but he cannot tell you what letter his name begins with.

  • What developmental stage would you judge this child to be at?
  • Should you be concerned? Who might you consult?
  • What other areas of development could be affected by his level of development in linking sounds and letters?

As our resources are online you can access them with an internet connection anywhere and at any time. If you are using the Laser e-portfolio you can also upload work, read feedback comments, and email your trainer at any time.

What roles can you go on to work in?

You can go on to work as a teaching assistant, learning assistant, or special educational needs assistant, depending on where you would like to focus and develop your knowledge and skills.

There are further qualifications up to level 4 which allow you to take a leadership role and take on more responsibility. In many cases apprentices go on to specialise in supporting children with special educational needs and can work in schools which specifically support these children.

Please be aware, the supporting teaching and learning qualifications are not a first step to becoming a qualified teacher and do not lead to qualified teacher status.

More about our Laser Lessons resources

Laser Lessons resources are written by subject specialists with vocational experience in their chosen area. Each lesson follows our unique Laser format, giving each learner:

  • A filmed tutorial with a professional presenter and accompanying text for those with hearing difficulties
  • Selected reading available in PDF format and also from trusted websites
  • A presentation to give further explanation of a specific topic
  • Good practice example videos, including videos scripted by Laser Systems for Canal Wharf Studios to cover specific criteria
  • An interactive quiz to test knowledge gained
  • Evidence opportunities which allow the learner to produce work towards their course
  • Extended learning materials for those who want to develop their skills and knowledge even further
  • A think and challenge activity which asks the learner to put the knowledge they have gained towards a real-life scenario

If you’re considering applying for an apprenticeship, look for local apprenticeship vacancies on the Find an Apprenticeship website.

If you are a training provider, college, or business who would like to more about using the Laser e-portfolio and Laser Lessons resources to deliver apprenticeship teaching and learning, please don’t hesitate to contact us.

Elderly carer sitting with two of her patients in the care home. They are enjoying some cake and tea.

National Apprenticeship Week 2019 – Choosing an apprenticeship in Health and Social Care

Posted on by laserlearning in Apprenticeships, Care, Laser e-portfolio, Teaching, UK qualifications

National Apprenticeship Week runs from 4 – 8 March and is a time to celebrate the legacy of apprenticeships, while also taking the opportunity to inform young people and businesses about the positive impacts apprenticeships could have for them.

Our team of educators and writers believe strongly in the importance of lifelong learning and apprenticeships. This is why we work hard to create the best possible online learning resources for colleges and training providers to use as part of their blended teaching and learning approach for their learners.

Why choose an apprenticeship in Health and Social Care?

The health and social care workforce is integral to our society. Whether it’s taking care of the elderly in their homes, working in a care home, or supporting people with additional needs; health and social care practitioners make an incredible difference to the lives of so many people and their loved ones.

As with childcare, working in the health and social care sector is an incredibly rewarding career path, and once again it’s also a lot of work! However, your commitment can mean bringing a smile to a person’s face and giving them the support and confidence they need to enjoy their day.

You might consider starting an apprenticeship in health and social care if you want to provide care to those who need it and are passionate about improving the standards of care to ensure all those who need support receive the very best individualised care to meet their varying needs.

What will you learn?

An example of a qualification you might complete as part of an apprenticeship is the NCFE CACHE Level 2 Diploma in Care, though our learning resources are relevant to the standards for a wide variety of awarding organisations.

Throughout your apprenticeship, your on the job learning will help you develop the knowledge and skills necessary to effectively provide individualised care to service users. Your learning will cover a wide variety of areas including dementia awareness, mental health and well-being, supporting individuals with their physical and emotional care, daily living needs and healthcare procedures.

How will you learn?

As an apprentice you learn ‘on the job’ which means you gain hands-on experience from day one. This gives you the advantage of gaining invaluable experience from colleagues and managers in a real work environment. It also means you earn a salary while working towards achieving your qualification, and in most cases your apprenticeship costs are covered by Government funding.

To achieve your qualification you will need to produce work to show you are competent in each of the qualification criteria, which means you will successfully pass each unit. You will also need to show you are competent in your work environment.

This doesn’t necessarily mean you are asked to produced a written piece of work for each of the criteria as there are many different ways to collect evidence for your portfolio. You may also take part in a professional discussion with your trainer, produce reflective accounts, take part in group discussions, produce videos to show your competence, and be assessed via observation in the workplace.

If you are completing a qualification with a training provider or college who use our Laser e-portfolio and/or Laser Lessons resources, you will be supported by a trainer who will guide you through your qualification, set your workplans, and mark your work. They are the person you can contact whenever you have a question about your coursework or need advice about your learning journey.

Your trainer will conduct teaching sessions with you and you can then use the Laser Lessons resources to continue your study during your allocated learning time.

Here’s an example of a Think and Challenge section of a Laser Lessons resource created specifically for this qualification.

CASE STUDY

Rebecca and Irina are best friends and both work at Sunnyside Rest home looking after elderly residents, many of whom have symptoms of Dementia.

One day, Rebecca is late back from lunch and is told off by her line manager. Rebecca is then very annoyed at Irina for not helping her to complete her tasks or covering for her until she was back from lunch.

The girls are quite obviously upset with each other and many of the individuals they care for are starting to show signs of distress.

1. If you were Rebecca and Irina’s manager, how would you encourage them to sort out this problem?

2. What would you say to Rebecca and Irina about how their argument is affecting the people they look after?

3. How will you encourage Rebecca and Irina to develop a good professional relationship?

As our resources are online you can access them with an internet connection anywhere and at any time. If you are using the Laser e-portfolio you can also upload work, read feedback comments, and email your trainer at any time.

What roles can you go on to work in?

You can go on to work as an adult care worker, healthcare assistant or support worker, or personal assistant within a variety of environments in either the private or public sectors.

There are also higher levels of qualification you can achieve at levels 4, 5, and 6 which can aid you to move into manager positions or to further specialise your knowledge and skills to provide support and care to specific groups of people; this may be vulnerable adults, vulnerable children, or adults and children who are living with specific needs.

More about our Laser Lessons resources

Laser Lessons resources are written by subject specialists with vocational experience in their chosen area. Each lesson follows our unique Laser format, giving each learner:

  • A filmed tutorial with a professional presenter and accompanying text for those with hearing difficulties
  • Selected reading available in PDF format and also from trusted websites
  • A presentation to give further explanation of a specific topic
  • Good practice example videos, including videos scripted by Laser Systems for Canal Wharf Studios to cover specific criteria
  • An interactive quiz to test knowledge gained
  • Evidence opportunities which allow the learner to produce work towards their course
  • Extended learning materials for those who want to develop their skills and knowledge even further
  • A think and challenge activity which asks the learner to put the knowledge they have gained towards a real-life scenario

If you’re considering applying for an apprenticeship, look for local apprenticeship vacancies on the Find an Apprenticeship website.

If you are a training provider, college, or business who would like to more about using the Laser e-portfolio and Laser Lessons resources to deliver apprenticeship teaching and learning, please don’t hesitate to get in touch.

National Apprenticeship Week 2019 Laser Learning Business Administration

National Apprenticeship Week 2019 – Choosing an apprenticeship in Business and Administration

Posted on by laserlearning in Business, Laser e-portfolio, Personal development, Teaching, UK qualifications

National Apprenticeship Week runs from 4 – 8 March and is a time to celebrate the legacy of apprenticeships, while also taking the opportunity to inform young people and businesses about the positive impacts apprenticeships could have for them.

Our team of educators and writers believe strongly in the importance of lifelong learning and apprenticeships. This is why we work hard to create the best possible online learning resources for colleges and training providers to use as part of their blended teaching and learning approach for their learners.

Why choose an apprenticeship in Business and Administration?

The skills and knowledge you gain as part of a business and administration apprenticeship are versatile and transferable for those who want to move into a wide variety of roles. If you’re interested in how a business works, and how each of the business elements come together to ensure success, then choosing a business and administration apprenticeship will prepare you for a future in the professional business world.

Building a portfolio of transferable skills is a great way to begin your professional work experience. Understanding etiquette in the business environment, how to communicate with colleagues, and how to complete office administration tasks will be of value to you in a number of roles.

You might consider starting an apprenticeship in business and administration if you are passionate about the business world and enjoy the office environment. It’s also a great first step for those who want to go on to start their own business or work at a high level in a specific business environment.

What will you learn?

An example of a qualification you might complete as part of an apprenticeship is the NCFE Level 2 Diploma in Business and Administration, though our learning resources are relevant to the standards for a wide variety of awarding organisations.

Throughout your apprenticeship, your on the job learning will help you develop the knowledge and skills necessary to effectively communicate in the work environment, complete business and administration tasks such as collating data and creating reports, as well as helping you to effectively manage information, and build relationships with your colleagues.

How will you learn?

As an apprentice you learn ‘on the job’ which means you gain hands-on experience from day one. This gives you the advantage of gaining invaluable experience from colleagues and managers in a real work environment. It also means you earn a salary while working towards achieving your qualification, and in most cases your apprenticeship costs are covered by Government funding.

To achieve your qualification you will need to produce work to show you are competent in each of the qualification criteria, which means you will successfully pass each unit. You will also need to show you are competent in your work environment.

This doesn’t necessarily mean you are asked to produced a written piece of work for each of the criteria as there are many different ways to collect evidence for your portfolio. You may also take part in a professional discussion with your trainer, produce reflective accounts, take part in group discussions, produce videos to show your competence, and be assessed via observation in the workplace.

If you are completing a qualification with a training provider or college who use our Laser e-portfolio and/or Laser Lessons resources, you will be supported by a trainer who will guide you through your qualification, set your workplans, and mark your work. They are the person you can contact whenever you have a question about your coursework or need advice about your learning journey.

Your trainer will conduct teaching sessions with you and you can then use the Laser Lessons resources to continue your study during your allocated learning time.

Here’s an example video created specifically for this qualification as part of our Laser Lessons resources.

As our resources are online you can access them with an internet connection anywhere and at any time. If you are using the Laser e-portfolio you can also upload work, read feedback comments, and email your trainer at any time.

What roles can you go on to work in?

You can go on to work as an administration assistant, or at junior level across a wide variety of business support roles depending on where you want to build your skills and gain experience.

There are also higher levels of qualification you can achieve at levels 4, 5, and 6 which can aid you to move into manager positions or to further specialise your knowledge and skills. In the business environment there are a number of ways you can specialise once you have the foundation skills and knowledge. Some examples of the areas you might choose to move into are human resources, marketing, finance, customer support, and sales.

More about our Laser Lessons resources

Laser Lessons resources are written by subject specialists with vocational experience in their chosen area. Each lesson follows our unique Laser format, giving each learner:

  • A filmed tutorial with a professional presenter and accompanying text for those with hearing difficulties
  • Selected reading available in PDF format and also from trusted websites
  • A presentation to give further explanation of a specific topic
  • Good practice example videos, including videos scripted by Laser Systems for Canal Wharf Studios to cover specific criteria
  • An interactive quiz to test knowledge gained
  • Evidence opportunities which allow the learner to produce work towards their course
  • Extended learning materials for those who want to develop their skills and knowledge even further
  • A think and challenge activity which asks the learner to put the knowledge they have gained towards a real-life scenario

If you’re considering applying for an apprenticeship, look for local apprenticeship vacancies on the Find an Apprenticeship website.

If you are a training provider, college, or business who would like to more about using the Laser e-portfolio and Laser Lessons resources to deliver apprenticeship teaching and learning, please don’t hesitate to get in touch.