As part of Apprenticeship Week 2020, we interviewed Shazia, an apprentice who has experienced Laser’s various products and services. Here is what she had to say:
What apprenticeship are you currently doing, and when are you due to complete this?
I am currently doing a Level 3 Business Administration apprenticeship and my estimated end date is 17th August 2020.
Why did you decide to do an apprenticeship?
I wanted to gain a qualification and get work experience at the same time. So, doing an apprenticeship was the right choice for me.
How are you finding the Laser E-Portfolio system?
The E-Portfolio is easy to use and very user friendly. I am able to upload work with ease, check for feedback, sign off my assessment plans and contact my assessor, all on the same platform.
You mentioned that it’s used friendly. Please elaborate.
All the sections in the E-Portfolio are clearly labeled which makes it easier to navigate. The user interface is also very simple which makes it clear and straightforward to use.
What are the benefits of the Laser E-Portfolio to you as an Apprentice?
Firstly, the e-portfolio is easily accessible. I am able to log in and access my portfolio on various devices.
Secondly, when working on assignments, I am able go back and view the resources at any time.
And thirdly, I am able to log and keep an entry of all the off-the-job training that I’ve carried out, which can be seen by my employer and my training provider.
What benefits can you see the E-Portfolio having to your employer and training provider?
My training provider and my employer are able to track my progress, and see my work plans and progress reviews.
How beneficial are the Laser Lessons to your Apprenticeship?
The Laser Lessons have played a big role in my apprenticeship as I have used them a lot for my assignments. The lessons include all the information that I need to pass my units.
What do you like most about them?
I like how the lessons are separated into different sections, which allows me to go through each section at my own pace. I also don’t have to spend a lot of time researching for information, as good reading links have been provided in the “Reading” and “Extended Learning” section. Lastly, I like how the information in the presentation is easy to understand, informative and the way examples have been used to help us understand.
Have you completed any short courses with us? If yes, please state the course titles.
I have completed the following short courses:
- Time management
- Conflict management skills
- Communication skills
- Equality and diversity
- Health and safety
- Handling problems and complaints
- Customer service skills
- Digital skills
- Health and safety: ICT
Who identified the need for you to complete the short courses?
My employer. I did most of these short courses during my induction which helped me focus and put my mind back into learning mode.
How have they benefited you during your Apprenticeship?
I have been able to learn a lot from doing short courses. They have helped me develop in my role and the way I manage my tasks.
Do you feel what you have learnt from the Laser Lessons and Short Courses, will benefit you outside of your Apprenticeship?
Yes, everything that I have learnt as a part of my qualification and whilst doing the short courses has played a big role in my understanding of working in a business environment.
And lastly, what was your experience of using the full Laser range?
Overall, I have had a great experience with the Laser products. I didn’t have any difficulties or problems whatsoever during the time that I used them, and the customer support was also excellent.
Thank you for your time Shazia, and best of luck with the remainder of your Apprenticeship!
To find out more about our E-Portfolio, Lessons, and CPD Short Courses please give us a call on +44 (0)1753 584 112 or email firstname.lastname@example.org